Privacy Protocol

Effective Framework: October 2026

1. Telemetry & Data Collection

During a dispatch request for our mobile mechanics or tow units, we secure the following data points:

• Client Identity: Operator name and mobile/WhatsApp connection numbers.
• Asset Data: Vehicle variant, model, and the specific mechanical anomaly.
• Coordinate Mapping: Live or designated GPS locations in Bengaluru for precise engineer routing.
• Network Fingerprint: IP address, device architecture, and Google Ads metrics (via cookies) to optimize dispatch efficiency.

2. Operational Utilization

Data is strictly utilized for rescue execution:

• Rapid deployment of the nearest available automotive engineer or tow truck.
• Transmission of ETA updates and upfront operational estimates.
• Refining our Google Ads targeting matrix to reach stranded drivers faster.

3. Security & Non-Disclosure

Your data is classified. We categorically do not sell, rent, or distribute client intelligence to third-party entities. Information is only relayed to verified internal engineers tasked with your vehicle's recovery.